If you were to self audit the typical sales cycle for your business, you would know that breaks down to roughly 3 steps.
- Marketing and advertising work to generate leads or general business interest
- Nurturing of those leads in order to convert them into a customer
- Delivering or providing your product/service
Most every business is able to handle the third step without any issue, some businesses are able to execute the first step through utilizing a company like Tier3 Agency, or another group. But the second step in the process often times goes unsupported.
Enter “Lead Management as a Service”
In fact, this entire “offering” came as a bi-product from our customers saying, “as a result of all of our advertising and marketing efforts, our business has never been so busy, and we cannot support the customer interest we are receiving.”
From our point of view, this is a good problem to have, but a problem nonetheless that needs to be solved.
Our Lead Management As A Service works like this:
- All inbound interest that is generated through our advertising/marketing comes directly into our top notch in-bound sales team.
- Our in-bound sales team is specifically trained on your product/service offerings in order to effectively handle new customer interest.
- Our sales team proceeds to stay on top of leads with multiple touch points including phone calls, text messaging, social media chats and email chains until the customer is ready to schedule.
- We directly schedule the service appointment or product demo which means that you can sit back, relax and watch the customers roll on in!
The truth of the matter is that most business aren’t outfitted to handle this type of customer management, but in order to maximize the efforts from marketing or advertising work, it is imperative that lead or customer management is supported to the fullest extent possible.
If you are interested in learning how you can acquire new customers, or schedule more appointments for your business, schedule a discovery call with our team today in order to learn about our revolutionary lead management as a service offering.
Book a discovery call with our team today to learn more!
Visit us at https://tier3agency.com
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